Privacy, Security, Cancellation (Refund) Policies and Terms & Conditions

Cancellation and Refund Policy

  • If we receive a request form you for cancellation and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed by us. We hold the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by us and accept our decision regarding the cancellation.

Terms & Conditions

Net Payment Details
  • You agree, understand and confirm that the credit / debit card and net banking details provided by you for availing services on our site will be correct and accurate and you shall not use the credit/ debit card or net banking facility which is not lawfully owned by you. Our site will not be liable for any net payment fraud. The liability for use of a net payment facility fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
Fraudulent /Declined Transactions
  • We reserve the right to recover the cost of material and services, collection charges and lawyers fees from persons using the site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
  • Our site shall not absorb any liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the net user having exceeded the pre-set limit mutually agreed by us with our payment service providers/ acquiring bank from time to time.
Electronic Communications Net Payment Details
  • When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Online Chat
  • Our site may suspend the chat service at any time without notice.
  • Our site or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
  • Communication through chat would be stored by our site for future reference; customer would not have the right to access this information at a later date.
  • While chatting you may not put on any objectionable information i.e. unlawful, threatening, abusive, defamatory, obscene information.
  • The chat room will not be used for selling of any products or advising on business opportunity or any other form of solicitation.
  • You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.
Other Terms and Conditions
  • You Agree and Confirm:

a) That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by us for redelivery shall be claimed from you.

b) That you will use the services provided by our site, its affiliates, consultants business partners for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.

c) You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), our site has the right in its sole discretion to reject the registration and debar you from using the Services of our site and / or other affiliated websites without prior intimation whatsoever.

d) That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.

e) That before placing an order you will check its description carefully. By placing an order you agree to be bound by the conditions of sale included in the item's description.

  • You may not use the Site for any of the following purposes:

a) Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

b) Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

c) Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

d) Gaining unauthorised access to other computer systems.

e) Interfering with any other person's use or enjoyment of the Site.

f) Breaching any applicable laws;

g) Interfering or disrupting networks or web sites connected to the Site.


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